Dr. Robinson brings a unique blend of skills and experience to her consulting. She began her work in instructions and warnings while serving on the faculty of the University of Wisconsin-Madison College of Engineering. In addition to developing curriculum and teaching technical communication courses, Dr. Robinson helped develop and served as the first Director of the Technical Communication Certificate program and served as Program Director for continuing education courses intechnical communication, including product documentation. She continues to teach regularly at product safety conferences and seminars.
Not satisfied with being just an ivory-tower academic, Dr. Robinson left the university in 1991 to become a police officer with the City of Madison, where she worked as a patrol officer and later full-time training officer until 2000 when she left the police department and became Law Enforcement Education Director for the State of Wisconsin. She was the principal architect of an innovative curriculum redesign for basic law enforcement training throughout the state.
While working in law enforcement, Dr. Robinson continued her consulting part time, but in 2002 she decided to focus on consulting full-time, leaving Wisconsin winters behind for Arizona sunshine. Five years later, she returned to Wisconsin to take a position at Fox Valley Technical College in Appleton. As Executive Dean for Public Safety, she led the design and development of a $34.5 million state-of-the-art comprehensive public safety training center, which was completed in 2014. After enduring three of the longest, coldest, and snowiest winters on record during her seven-year stint in Appleton, she promptly fled back to Arizona, where she continues to write and consult.
Dr. Robinson has provided expert testimony by deposition and at trial in products liability cases involving allegations of failure to warn or failure to provide adequate instructions. She is a member of the Human Factors and Ergonomics Society, the Institute of Electrical and Electronics Engineers, and the ANSI Z535.6 Subcommittee.